Those who work in the insurance industry–and particularly in claims–can tell many serious stories about huge losses they've handled involving large monetary payouts, considerable damage to property, and even tragic loss of life. Conversely, these same professionals all generally have once-in-a-lifetime war stories about unusual claims that are more entertaining than serious in nature–at least for those inside the business–which most are happy to share when prompted.
“You get enough claims where there are fatalities…or there are fires, or serious loss of property,” that it's nice to share stories that are a bit more lighthearted, according to Doug Rost, who has worked for various companies as an underwriter but has seen multiple claims during his years in the industry.
Some stories raise an eyebrow, and perhaps a chuckle, based on the lack of description of the circumstances. Mr. Rost cited one instance at a company he worked for where a small reserve was set up on a claim involving an unknown person entering an insured trailer of a truck and reportedly defecating in the corner. The claims department gave no other description.
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