Although no two program administrators travel the same roads to success in the program business segment, the unique approaches they develop to deliver consistent underwriting results to carrier partners all start the same way–with a massive research project.

Veteran program administrators say the hallmark of their business is taking less-traveled roads to profitability by finding niches in particular industries or developing innovative delivery systems or service offerings for insurance products.

But the adventure and excitement of moving into uncharted territory, they say, doesn't happen overnight.

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