It is no secret that the Holy Grail in the insurance industry has been to develop technology solutions to realize single-entry, multiple-company interface–better known as SEMCI. While the quest might more often be called "Real Time" today, far too few agency crusaders have managed to reach the Promised Land.

Parker, Smith & Feek Inc., however, credits a focus on communication technology upgrades and realization of the SEMCI concept for earning the firm one of two Honorable Mentions in the inaugural National Underwriter "P&C Agency Technology Achievement Award" program, run in partnership with ACORD.

PS&F's movement toward a technology focus began around 1999, "as the whole dot-com boom was taking off," according to the firm's vice president and chief information officer, Johnmichael Monteith, who was brought into the agency shortly thereafter.

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