Policyholders placed by their insurance agents with Citizens, Florida's state-run insurer of last resort, can't be left in the dark if there is a private insurer willing to give them homeowners coverage, under a new regulatory order.
Tom Zutell, a spokesman for the Office of Insurance Regulation, said some agents who were unwilling to lose a commission had failed to make such notification, as had Citizens.
He explained that some exclusive agents, whose companies were unwilling to cover the agents' clients, would place their customers in the state pool and would not notify them if another private company was willing to take the homeowner's business out of Citizens.
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