Since Sept. 2007, the North Carolina Department of Insurance has closed 442 cases for insurance fraud and recovered $14.2 million in restitution. Given that kind of success, Claims' managing editor Eric Gilkey sat down for a chat with the state's insurance commissioner, Jim Long, to find out how insurers and investigators can better work with their individual state departments of insurance.
Care to share with our readers the secrets to your success?
It's really all about the preparation that our investigators put into their cases and into their professions as a whole. We start by cultivating a crack staff of the best we can find. We have experienced white collar investigators, many of whom have been with NCDOI for years. They, in turn, cultivate relationships across North Carolina that benefit our cases. They have excellent relationships with all 42 district attorney offices and the three U.S. attorney offices in the state. Our folks prepare their cases for a thorough prosecution, and carefully eliminate those cases that they believe will not be accepted. That leaves us with strong cases that we can aggressively pursue once the district attorney takes them on.
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