Having covered this industry these past 10 years, one fact has become abundantly clear to me: Insurance companies are scared to death of technology vendors. In truth, they don't seem to like or trust them much, either.
That's not to say, mind you, that some vendors haven't cultivated positive relationships with carriers. But when it comes to tech vendors as a whole, insurers tend to see them the same way a normal consumer would view, well, an insurance salesman (shudder).
We all know that insurance is far from the cutting edge of technology, so it comes as no surprise that insurers would be wary of whatever new, whiz-bang products or services the vendors are selling. It's the fear and loathing of tech vendors, however, that seem to come out of nowhere.
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