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For The Manager: Avoiding blunders when issuing binders

Binders may seem simple and benign, but it's precisely their innocent appearance that can lead to problems. Agency owners, producers and CSRs believe binders are so basic that nothing can go wrong when they issue one. But in reality plenty can go

By Chris Burand | Updated on September 30, 2007

Binders may seem simple and benign, but it’s precisely their innocent appearance that can lead to problems. Agency owners, producers and CSRs believe binders are so basic that nothing can go wrong when they issue one. But in reality plenty can go wrong–and if it does, an agency may face a huge E&O claim. In my experience, the main problem with binders is that producers and staff don’t understand their proper use. Here are some tips for avoiding binder blunders:

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