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Land of the Rising Sun's Best

The study, now in its fourth year, evaluates customer satisfaction with auto insurance -- including among other things a company's response to auto insurance claims.

By Eric Gilkey | Updated on September 28, 2007

Zurich Insurance Company ranks highest in customer satisfaction with response to auto insurance claims, according to J.D. Power Asia Pacific’s 2007 Japan Auto Insurance Customer Satisfaction Study.

The study, now in its fourth year, evaluates customer satisfaction with auto insurance — including among other things a company’s response to auto insurance claims. Results demonstrated that what is important to claimants is universal, no matter where they are located in the world.

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