Consumer knowledge of the potential impact from credit scores remains low, and on some issues has declined in recent years, according to a study by the Consumer Federation of America and Washington Mutual.
“Consumers who have obtained their credit scores know more than those who have not,” said Stephen Brobeck, executive director of the CFA. “But overall, consumer understanding of credit scores is poor and has not improved over the past two years.”
The percentage of consumers aware that homeowners insurers consider credit scores when pricing coverage remained constant between 2005 and 2007 at 57 percent, “despite widespread press coverage of the issue,” Mr. Brobeck noted.
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