The arrest of several windshield repair technicians in Arizona for insurance fraud has led one glass industry association to issue an alert asking its members to be vigilant for instances of "claim harvesting."
According to the National Glass Association (NGA), claim harvesting involves the filing of fictitious insurance claims for windshield repairs that are never performed, or charging insurance companies for more repairs than were actually delivered.
The alleged fraud occurred when consumers were approached for windshield repair service at car washes in Phoenix, according to the NGA. While this kind of activity isn't common in all parts of the country, it has become fairly widespread in the Southwest.
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