Ark Syndicate Management, a Lloyd's-based underwriting agency, has entered into an agreement with Risk Management Solutions (RMS), a provider of products and services for catastrophe risk management. Ark will license the RiskLink catastrophe modeling platform and the RMS peril models to understand catastrophe risks and accumulations and to report its exposures as it develops a portfolio of insured risks.
Austin Mutual Insurance Company has signed a licensing agreement with ISO for workers' compensation information services solutions for the carrier's expansion into the workers' compensation market. Utica Mutual Insurance Company also has signed an agreement with ISO to provide workers' compensation information services to the carrier.
Prudential has renewed a contract with Antares Management Solutions in which Antares will deliver full business process outsourcing services for Prudential's individual health insurance business through 2017. Antares will continue to assume all administration duties, including claims processing, customer service, premium administration, benefit and policy administration, financial administration and reporting, imaging, and compliance management.
Constitutional Casualty Company has selected Web-based services to quote and process homeowners and personal auto business from First Internet Solution. The hosted applications include pricing, rating, rules-based underwriting, policy processing, and FISPrint and imaging.
Universal Group, an insurance firm headquartered in Puerto Rico, has chosen OnBase from Hyland Software as its enterprisewide content management solution.
White Horse, the insurance subsidiary of the My Travel Group, has gone live with the claims system from FINEOS Corporation. White Horse will use FINEOS Claims as its travel claims management and payments system.
Church Mutual Insurance Company has purchased ProductAuthority from Camilion Solutions. As part of Church's enterprise service-oriented architecture (SOA) strategy, the carrier will externalize product data and rules in ProductAuthority's central repository, where the data will be configured as a product specification document.
Penn Mutual Life Insurance Company has opted for Talent Management Suite from Cornerstone OnDemand to support the carrier's organizational learning, performance, succession, and compliance initiatives.
Desjardins Financial Security has acquired a license to Vista Claims/Benefit Management Business Requirements reference model from NewLink to support Desjardins' claims process improvement and business requirements projects.
New Mexico Mutual, a workers' compensation carrier, has selected BillingCenter from Guidewire Software as its new billing system.
The Assurity Life Insurance Company has chosen COSS Development to supply an integrated Web-based work site enrollment system, including quoting capabilities for critical illness, cancer, hospital indemnity, disability, UL, and term life.
Kaiser Permanente has selected SunGard iWORKS EPS, an investment management solution for insurance companies and other financial institutions. The system supplies accounting, reporting, and decision-support capabilities for companies of all sizes. Paramount Health Care will implement SunGard's EXP MACESS as its enterprisewide solution for document workflow, service forms, capture, and storage technology. Liberty Life, a South African financial services group, has completed phase one of its single-platform project with SunGard's iWORKS COMPASS, a group and individual insurance, pension, and investment product administration system.
Privilege Underwriters Reciprocal Exchange (PURE) has picked OneShield technology solutions to support the administration of PURE's new insurance products. PURE deployed OneShield's Dragon platform to manage the end-to-end policy administration of its personal lines product offerings.
Achmea, the Netherlands' largest insurer and pension administrator, has implemented Dialogue enterprise document automation software from Exstream Software across 16 business units to streamline document creation processes and deliver value-added communications for its customers.
Arbella Insurance Group has increased the efficiency of the online processing of submissions after implementation of prebuilt ACORD applications from AgencyPort Insurance Services.
Pioneer State Mutual Insurance Company has signed a contract with Connective Technologies to use Connective's TEAM-UP Download product, which provides once-and-done processing in an industry-compliant, data-secure environment for agencies' downloads.
Esurance, a direct-to-consumer auto insurance company, has picked ClaimCapture software application from Innovation First Notice as its next-generation claim reporting platform.
ImageRight, a provider of insurance-focused content management and workflow solutions, announced it has signed several new clients during the first quarter of 2007 including: Argonaut Group, Integrity Insurance, Mid-Continent Insurance, New Jersey Insurance Underwriting Association, Strongwood Insurance Holdings, Texas Property and Casualty Insurance Guarantee Association, and United Equitable Group.
ING Canada Inc. has selected Jacada Ltd. to integrate a number of its legacy applications to deliver a more unified data presentation for the carrier's distribution channels.
Humana, one of the largest health benefits companies in the U.S., has chosen IStream Communicator from Whitehill Technologies to improve correspondence with its health plan members. Ameritas Group is using software from Whitehill to generate policies, certificates, and ID cards for its group customers.
Pacific Life Insurance Company has licensed Automated Work Distributor (AWD) from Computer Sciences Corporation to eliminate manual tracking systems and paper-based processes. The AWD software will help Pacific Life improve service, reduce processing times, and make more information available in real time to support customer service representatives. CSC also announced it has signed a five-year business process outsourcing contract with Bermuda-based Northstar Financial Services to support Northstar's expansion strategy.
Industrial Alliance Insurance and Financial Services has begun an implementation of the Field Administration Support and Tracking system (FASAT) from DSPA Software to provide distribution management services to the carrier's sales force.
Fidelity Life Association has decided on Insurance Data Exchange (IDX) from Skywire Software to automate application upload for new life insurance business and communicate pending case status for Fidelity's Rapid Decision Term product.
Great American Financial Resources has upgraded the Professional Data Management Again LifePRO Insurance Administration System to the Microsoft SQL 2005 server-based version of LifePRO. The solution is Great American's strategic platform for processing fixed, indexed and variable annuity, life, and supplemental insurance contracts.
Heritage Underwriting Agency, a London-based Lloyd's insurer focused on underwriting worldwide property and non-U.S. liability risks, has licensed catastrophe risk management systems from AIR Worldwide.
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