Before your company would build a new office, it would hire an architect to create a design for the structure. That design would reflect your company’s business needs and, in the building process, ultimately would influence every step of construction.

But when it comes to building the systems that support business operations, the architecture of IT at times has been created by default rather than by plan. “Most architecture today still is done on a project-by-project basis,” indicates Ronald Schmelzer, senior analyst and founder at advisory firm ZapThink. “It’s a big, tangled mess of lines connected to other lines, and it’s completely unmanageable.”

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