The key for businesses and insurers seeking to clamp down on workers' compensation expense is an intensive, comprehensive look at cost drivers from the moment an injury occurs to the day the employee goes back on the job.
This involves studying a wide variety of points, including an evaluation of personnel, procedures, data and files, as well as field visits to see what your company or client does.
What it comes down to is this: If you don't understand what is driving the costs, you won't be able to design an effective program to reduce those costs.
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