In our latest "Question Of Ethics" in this week's edition of NU (available online as well), we asked readers to tackle the dicey problem of how to reconcile potential conflicts that inevitably arise these days over any sort of contingency fee agreement. That argument might be moot if all carriers eventually end such bonus arrangements, but I cannot imagine there won't be other incentive compensation plans to take their place, which will raise their own conflict-of-interest issues.
The bottom line is that readers grapple with such potential conflicts by asking themselves the following questions:
Who do you really work for? No one seemed concerned with the problems of dual-agency. Any conflicts that arise, given the state of the law, are resolved by producers in favor of the insured.
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