“And when exactly did I become the @#$% bookkeeper?” asks the irate lawyer in a recent Lexis-Nexis magazine ad, which was touting its CounselLink office management product. It promises to get lawyers back to practicing law rather than unrelated office functions.

What a novel idea!

Adjusters might want to hop on that bandwagon. Many of them might ask, “And when exactly did I become the #$%$ file clerk, go-fer, photocopy specialist, typist, collator, or travel agent?”

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