NEW YORK--The insurance industry needs to improve its public relations efforts and describe how it helps policyholders recover from disasters, said Willis Group Chief Executive Officer Joe Plumeri.
Mr. Plumeri, who spoke here last night, said the insurance business fails to praise its accomplishments for the public good.
His passionate comments came during a dinner given by St. John's University School of Risk Management honoring Mr. Plumeri as the 2006 Insurance Leader of the Year.
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