Agents are clearly frustrated with having to enter the same data multiple times for different insurance companies, but when push comes to shove, generating income and profits are by far their biggest concerns, a new survey has revealed.
The survey confirmed that agents view redundant data-entry as a significant problem, but the same survey found that more than 75 percent of those agents don't see spending on technology that could help as a top priority.
According to the Agent/Broker Survey conducted in October by Marietta, Ga.-based Litchfield Research, co-sponsored by National Underwriter and Camilion Solutions, based in Markham, Ontario, 60 percent of agents and brokers queried listed "redundant data entry when working with multiple carriers" among their top-three challenges in doing business with insurers.
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