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Policy Issues: Put your advice-not your clients-through the wringer

THOSE of you who read Fortune magazine may be familiar with a recurring short feature called "You Do What?" It briefly describes the duties of one who labors in a job that is essential, yet off the beaten path. In a recent issue, the feature profiled

By Chris Amrhein | Updated on October 31, 2006

THOSE of you who read Fortune magazine may be familiar with a recurring short feature called “You Do What?” It briefly describes the duties of one who labors in a job that is essential, yet off the beaten path. In a recent issue, the feature profiled Randy Adair, whose job at IBM is listed as “Solutions Test Manager.” But it was the title of the article that caught my eye: “Cash Register Abuser.”

Yep, that he is. According to Adair, he has dropped cash registers to simulate mishandling during delivery. He puts them on shaking tables that simulate earthquakes. He pours 32-ounce soft drinks into the machines’ innards. He bakes registers, and he freezes them.

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