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ECM:A Path to Profit

Navigating through ever-growing content in a variety of forms can be as challenging as giving directions to lost motorists who speak a different language. However, yesterday's department-level imaging

By Michael P. Voelker | Updated on October 31, 2006

Ask 10 different people to define “enterprise content management,” and you’ll likely get 10 different answers. Some will talk about document imaging and workflow, others about Web content, some about digital media, and perhaps others will wax poetic about business process management.

In fact, enterprise content management (ECM) encompasses all of these. It can be thought of as “information management,” with optimal ECM giving your company a strategy for capturing and storing all content the company creates and consumes. It allows users to access whatever information they need and, via automated workflows, delivers information to them when they need it. Ultimately, it helps you operate more efficiently and benefits the bottom line.

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