Property-casualty insurers looking for ways to streamline claims processing may want to consider equipping their claims professionals with one of the new generation of small, portable, Internet-accessible devices.
The instruments–which include PDAs and multitask-enabled mobile phones–are now available with technologies that allow easy interaction with an insurer's integrated insurance system for remote, real-time processing.
The new technologies have made screens clearer and easier to navigate, providing the ability to show critical criteria for claims–such as policy-in-force periods, coverage amounts and deductibles.
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