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When I joined National Underwriter as a reporter 25 years ago today–Sept. 14, 1981–I banged out my copy on something called three-part crash stuffed into a Royal office manual typewriter, edited by hand. Things sure have changed–both at the magazine and in the insurance industry I’ve covered all these years.Recommended Stories
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Checklist
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The Ultimate Checklist for Protecting Your Organization from TCPA & DNC Compliance Risks
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This white paper, designed specifically for insurance carriers, outlines 5 critical elements to consider when evaluating digital payment providers and how they can enhance your customer experience and streamline operations.
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Sponsored by Fleet Response
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Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
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