Whether to protect their companies against terrorism, hurricanes or other potential catastrophies, 83 percent of organizations have some precautions in place but still don't feel adequately prepared, a national survey revealed.
The results were expected "in the context that the survey indicated there were some things an industry was doing well and there were some things an industry was not doing quite so well," said Harrison Lobdell, director of the National Emergency Response & Rescue Training Center, which commissioned the survey. The center is a division of the Texas A&M University system's Texas Engineering Extension Service.
"Our experience would have had us predict, for instance, that the petrochemical industry would feel as though they are better prepared than some of the other industries," he added.
The petrochemical industry, he said, is "fortunate" in that there is "a lot of government regulation that requires them to do things which are directly related to preparedness"--such as required drills, response resources, plans and inspections.
Other industries, he added, don't necessarily have the same regulatory guidelines to follow. The tendency toward preparedness was based more on a company's size rather than whether it is nationally or internationally based.
Mr. Lobdell explained that organizations don't feel adequately prepared because there is "no direct measure of how much is enough." As a result, it comes down to how much effort is needed in the preparation, "and what's the payoff."
Overall, the largest companies surveyed--those with 10,000 employees or more, or 44 percent of those queried--seemed to be most satisfied with their plans. NERRTC said having access to more resources to plan, train, equip and conduct exercises could account for the increased satisfaction.
Larger companies tended to have more money to spend on preparedness and were able to dedicate employees to contingency planning, he said.
In smaller organizations, however, disaster planning and response is assigned to mid- and upper-level managers in more than half the companies surveyed. These managers, the survey found, have been tasked with disaster recovery responsibilities in addition to their primary duties.
While a vast majority of respondents across industries have updated their disaster response and recovery plans within the past year (83 percent), a considerable number reported they do not train employees on the plans or conduct exercises regularly to assess their effectiveness.
Experts caution that developing a plan without also training and exercising may be cause for concern, NERRTC said.
According to the study, the least prepared sector of the six industries surveyed was commercial real estate, which Mr. Lobdell explained includes building management and related companies of nonresidential buildings such as landmarks, offices, hotels and motels.
A majority of commercial real estate respondents--53 percent--said their companies have not conducted exercises on their disaster plans within the past year. Of those that had, 32 percent rated those exercises as "poor" or "fair."
Although the energy industry appeared to be most prepared in terms of response planning, training and exercising, nearly 19 percent of energy respondents said their companies have not conducted exercises on their disaster plans in the past year.
Most experts recommend conducting an exercise at least once a quarter, depending on the specific risks identified for the company and site, according to NERRTC.
An exercise that brings all parts of the emergency response plan together at least once a year also should be part of an overall program, as it allows companies to assess their plans and training. It also gives an opportunity to test equipment in response to a range of realistic scenarios.
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