The Palisades companies, a New Jersey-based group of independent agency companies, was ranked the largest New Jersey auto insurer without one valid consumer complaint in 2005 by the New Jersey Department of Banking and Insurance. It is the second consecutive year it has earned the designation.

“We bill ourselves as ‘the nice New Jersey car insurance company,’ ” said Ed Fernandez, Palisades’ president and CEO. “ Maybe it’s a bit corny, but our motto reflects our single-minded focus on customer service.”

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