Three busloads of insurance claims professionals got a firsthand look last week at how Hurricane Katrina piled up a record for insured losses. The tour through the miles of destruction left behind in New Orleans by the monster storm was conducted by an industry member who suffered firsthand from its effects.
Thomas Brown, the president of E-Claim.com, who lives and works across the Mississippi River from the Crescent City in Gretna, La., saw the roof torn from his office and his home inundated by rains when wind blew off his chimney.
He decided to give the tour to those here attending the ACE claims conference, sponsored by the National Underwriter Company, because he wanted to show the extent of "Louisiana's natural disaster coupled with a manmade disaster."
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