Katharine M. Peeling, risk management specialist with the Anne Arundel County public school system in Annapolis, Md., knows first-hand the importance of having a solid emergency response program in place.

A plan written after the Columbine High School massacre in April 1999–in which 13 students were killed and 24 others wounded–was put to the test in October 2002, during the Beltway sniper attacks in the Washington, D.C. area. During those attacks, 10 people were killed and three others critically injured over a three-week period.

"We had done the drills but suddenly there was a real crisis that needed to be responded to," said Ms. Peeling, incoming president for the Public Risk Management Association. "It was in our neighboring county where a child was actually shot in front of the school."

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