Few would argue the claim that the insurance industry is far different today than it was 30-to-40 years ago. What we do is the same–take on risk for individuals and groups. But how we do it… there's the rub.
Processes have changed in obvious ways–less paper, e-mail, real-time exchange of information over the Internet.
However, less conspicuous but fundamental change is occurring behind the scenes–a transformation in the way the industry builds and connects the systems (large and small) that power the voluminous exchange of data that underwriting risk requires.
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