Insurers would be wise to revamp their disaster plans to reflect the lessons learned during the devastation of Hurricane Katrina, surplus lines officials were warned during last week's NAPSLO mid-year meeting.
Industry officials shared war stories and lessons learned in coping with Hurricane Katrina, while suggesting ways for carriers to plan better for the next catastrophe, at the winter meeting here of the National Association of Professional Surplus Lines Offices, Ltd.
"The scope [of Katrina] caught a lot of us off guard," said Todd Evans, a principal specializing in third-party administration at Engle Martin & Associates in Atlanta.
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