More agency principals are considering “going paperless.” When talking with them, I am reminded of my own agency’s efforts to design our first disaster-action plan. We imagined a variety of scenarios and tried to plan for each; but when an actual disaster struck our office years later, we realized we had overlooked several important issues.

Preparing an insurance agency to move from a paper-based filing system to a paperless one is similar to preparing a disaster recovery plan–the planners must consider how the agen-cy will operate in a different environment. When faced with the prospect of eliminating paper from their daily routine, agency employees typically worry about how they will fare once papers have been discarded. Although they may focus intently on procedures for scanning documents and the type of scanners to be used, these are not the most important issues.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?


NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2025 ALM Global, LLC. All Rights Reserved.