But then, sometimes it depends on who's wielding the pen! But before we get into that, here's a little “philosophical” publishing background.

Claims Magazine has a multi-purpose editorial mission. First and foremost, we exist to inform our readers on a variety of issues that affect/influence their job performance and career advancement. Second, we serve as a forum for the exchange of ideas, thoughts, and opinions among readers. And that is the primary reason for our occasional “For the Record” column. It provides readers (and others affiliated with the insurance industry) with a platform, a guest editorial niche where they can share ideas or just sound off.

This sometimes presents problems, because sometimes, some readers, somewhere, disagree with the topic or opinion expressed in “For the Record.” And by gosh, by golly, they want to make sure we know it. This results in a letter or two, or three, or more. The original author is given an opportunity to respond to the letter writer, should he or she choose. As with the column itself, the letters are all subject to editing by the Claims editorial staff, as are rebuttals.

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