Human nature being what it is, incidents of serious employee theft or fraud will occur at some point in any large organization. Like other crises and problems, internal theft and fraud are as unexpected as they are unwelcome. Oftentimes, investigation and follow-up actions are poorly handled, compounding the harm suffered by the company.

Although any theft or fraud presents its own unique pattern and concerns, proper planning can help ensure that such matters are addressed thoroughly, minimizing the disruption to the business and maximizing the chances of full recovery. To help ensure sound decision-making, management should establish a protocol or otherwise consider the following guidelines for addressing serious cases of employee theft.

1. Form a Task Group to Address the Situation The task group should focus on the following business objectives:

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