Last year, after the now-infamous quartet of Hurricanes Ivan, Jeanne, Frances, and Charley finished their tours of the state, 2.3 million insurance claims were reported in Florida, according to Insurance Services Office, a supplier of claim data for the property and casualty industry.

Because claim adjusting dramatically affects the bottom line of an insurance carrier, quickly finding good adjusters to manage a massive number of claims like this is not just recommended, it is vital to the survival of insurance companies and their reputations. Good companies get quality adjusters on the scene quickly not only for the benefit of their insureds, but also for themselves.

How do carriers staff for such a sudden and dramatic increase in workload? What kind of planning goes into being prepared for Mother Nature's latest creation? And most importantly, as this year's hurricane season finally comes to a close, what kind of reported claim numbers — and staffing expectations — are insurance companies dealing with for this year's hurricanes of Katrina, Rita, and Wilma? By looking at different strategies and their results, an understanding of how the industry reins in such staggering numbers becomes evident.

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