Piece by Piece
Carriers increasingly are connecting disparate business processes that take place over and over–assembling them into a single, coherent entity and user experience. Utilizing business process management, workflow, business rules, and other processes become repeatable throughout the enterprise, enabling carriers to contain costs and become more profitable.
Insurers have lived with inefficient practices for years, but as the awareness of business process management (BPM) grows within the industry, carriers are learning efficiencies throughout the enterprise can increase profit and growth. Whether addressing how a company does business internally or with its customers, the processes require both the business and IT sides to develop and manage a plan of operation.
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