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Building a Claim Team

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster.

By Carl Van | Updated on September 22, 2005

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster. The series is to serve as a sort of road map for those interested in knowing what it takes to be among the top in their field.

The most important aspect of teamwork is for claim people to understand what the word really means. Because claim people have the opportunity to work by themselves, on their own cases and files, and only interact on a limited basis, they believe that teamwork is not important in claims. In fact, they believe that they can do an outstanding job with their own files and work, while someone right next to them struggles, falters, and fails. They believe this for a very important reason: it is true.

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