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Appraisal 101

When an insurance claim reaches the appraisal stage, the parties invariably brace for an adversarial experience, but it need not be one.

By Jeffrey C. Pellet | Updated on August 27, 2005

When an insurance claim reaches the appraisal stage, the parties invariably brace for an adversarial experience, but it need not be one. If the participants realize that appraising is a mixture of both science and common sense, the process would result with no one’s feeling as if they had lost something as a consequence of the appraisal.

In my 25 years of experience as an appraiser in the insurance industry, I have worked on behalf of both policyholders and insurers. I have learned that the process of satisfying a claim functions best when all those involved in the process are willing to compromise without having to sacrifice their client’s particular interests.

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