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Interpersonal Skills: Avoid the Hammer!

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster.

By Carl Van | Updated on August 10, 2005

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster. The series is to serve as a sort of road map for those interested, at least at this stage, in knowing what it takes to be among the top in their field.

I have been fortunate to have had the opportunity to discuss the topic of interpersonal skills in articles and in seminars around the country. Those discussions invariably lead to the topic of the claim hammer.

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