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Claims Management Desire for Excellence

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster.

By Carl Van | Updated on August 02, 2005

In this eight-part series, Carl Van shares his thoughts on the characteristics of the awesome adjuster. The series is to serve as a sort of road map for those interested in knowing what it takes to be among the top in their field.

Of all the characteristics that I have mentioned so far is this series, this is the most easily attained, and the most often ignored, by claim adjusters. Do not confuse the desire for excellence with being a perfectionist. People who simply cannot live unless everything is absolutely perfect can get frustrated in the claim world.

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