Web services can help insurers relieve system complexity and reap the rewards of simplicity. However, achieving those objectives requires good design, careful management, and avoiding any new complexities Web services implementations themselves may introduce.

BY MICHAEL P. VOELKER

We humans have created countless devices and de-vised a plethora of ways to make our work easier and our lives simpler. Likewise, technology evangelists always strive to find new tools and approaches to simplify the development and maintenance of insurance systems. One of the most important developments in that endeavor in recent years has been the maturation of XML Web services.

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