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Automation: Shredding services are one option for paper disposal

IN THE wake of HIPAA and Graham-Leach-Bliley, agencies are increasingly sensitive about their responsibility to protect their clients' privacy. Recent news stories have shown the damage that can be done to a company's reputation when it announces

By Edgar J. Higgins Jr. | Updated on March 31, 2005

IN THE wake of HIPAA and Graham-Leach-Bliley, agencies are increasingly sensitive about their responsibility to protect their clients’ privacy. Recent news stories have shown the damage that can be done to a company’s reputation when it announces that its confidential information about individual consumers has been stolen or “hacked.” If you haven’t given this issue much attention, it may be time to take a look at practical solutions for protecting information.

An item in a Syracuse, N.Y., newspaper recently showed the potential danger of improperly handling confidential information. Participating in the city’s recycling program, an insurance agency routinely put its discarded paper on the curb for a weekly recycling pick-up. A reporter rummaged through the agency’s recycling container, as anyone could have, and confronted the agency after finding several confidential documents in the stack. Could this happen at your agency?

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