A technology firm executive said today his company is rolling out a new platform for managing insurers' business processes that integrates easily with legacy systems and, among other benefits, can improve claims adjuster processing ability by 200 percent.
Peter Auditore, vice president of marketing for San Francisco-based Exigen said the company is so confident of its new Insurance Process Backbone system that it links pricing to achieving measurable impacts so that, "If we don't deliver we don't make money. We can predict [a company's return] relatively accurately."
New modules in the platform--which offers imaging, document management and content management capabilities--include functionality for sales administration, bill payment and processing, new policy processing, and customer service, he noted. The system utilizes a familiar Microsoft Windows graphic interface.
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