Broker, Insurer Roles Redefined
A redefinition of the roles of broker, agent and insurer may be underway, according to a new study by Conning Research and Consulting Inc.
In addition, insurers may view the market following probes into broker and carrier misconduct as an opportunity to get closer to their clients, according to Stephen Christiansen, Connings director of research and author of the study. He was referring to investigations by New York Attorney General Eliot Spitzer and others into alleged bid-rigging and contingency fee abuse by certain brokers and carriers.
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