Search
 

Policy Issues: Response to water-damage claims alienates insureds

IT STARTED innocently enough. While I was braving the cold to retrieve a Christmas package delivered to the front stoop, our next-door neighbor pulled into her driveway. "Hey, neighbor!" she called. "If you and your lovely wife don't have any plans

By Chris Amrhein | Updated on January 31, 2005

IT STARTED innocently enough. While I was braving the cold to retrieve a Christmas package delivered to the front stoop, our next-door neighbor pulled into her driveway. “Hey, neighbor!” she called. “If you and your lovely wife don’t have any plans for later, why not drop by our place sometime between six and nine? We’re having some friends over for snacks and holiday cheer!” Of course, I said we’d be there. Little did I know (although I should have suspected) the turn this tale would soon take. No, not into the Twilight Zone but someplace far more sinister: the dark, nether regions of insurance underwriting. We were entering The Insurance Zone!

So early that evening, as I was warmly ensconced in our neighbors’ kitchen, sipping a Diet Coke and munching a few of those ubiquitous meatballs found at all such gatherings, the husband leaned against the counter and innocently asked the question that would change everything: “Hey, you work with insurance stuff, right?”

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.