Agents Must Be A Resource, Not Just A Source Rather than simply supplying insurance, agencies need to greater expertise
When change reshapes an industry, individual businesses tend to fall into three groups: (1) those who embrace change and thrive, (2) those who adapt to change and survive, and (3) those who resist change and fade away.
Consider the commercial insurance industry in the past few years since Sept. 11, 2001. The unexpected events of that day drew attention to risks that previously had been deemed extremely improbable. The new underwriting perspective has affected nearly every commercial insurance client, impacting prem
ium rates, types of exposure, risk analysis, and risk financing strategy across the board. What was a fairly predictable world before 9/11 in terms of underwriting is now viewed as anything but predictable.
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