Imaging: The Key To Document Management You may be able to eliminate paper files once a case file has been imaged
It seems hard to believe today, but it wasnt that long ago that most carriers manually processed their applications, then physically passed them from one process step to the next. Misplaced documents were commonplace and locating them resulted in a lot of wasted time.
Thankfully, over the past couple of years, a number of carriers have embraced the clear advantages of imaging. Applications are now scanned at the point of entry. Then, sophisticated workflow software electronically passes these images from one processing station to the next, with an audit trail at each step. Virtually overnight, once a document is scanned it becomes a permanent, auditable and easily located file.
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