Defining Moment
There comes a point in the life of many businesses when management has to make a technology decision that will determine the future success of the company.
The decision to implement a workers comp solution from Tata Consultancy Services (TCS) was a defining moment for this company, asserts Andrew M. Harris, director of information technology for FirstComp Insurance Company. The carrier had not grown at the rate it had planned, and older technology was identified as one of the reasons. Even so, says Harris, improved automation was important but not at the expense of additional personnel.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
