While some corporate intranets are deluged by local sites that drown internal business users in too much or irrelevant information, other insurance companies know how to get organized from the start. For external partners, a carriers extranet or Web portal also needs to be designed effectively to ensure needed data is efficiently exchanged and deals are easily done. Here are some proven ways to take control of a critical resource and keep it from running amok.
BY ROBERT REGIS HYLE
The subject of intranets either will evoke a smug grin or a look of horror on the faces of IT professionals. The grins come from technology pros who work for insurance carriers that have figured out an effective use of intranets (and extranets) for the good of the enterprise. The horror others deal with can be summarized by what Nate Root, a senior analyst with Forrester Research, learned about computer giant Hewlett Packard: At one time, HP had more than 1,200 corporate intranets.
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