Study Says Insurers Lack Efficiency
Insurers have not made significant progress in lowering their costs of doing business over the past 20 years, despite improvements in automation and economies of scale, according to a new study.
Other industries, in contrast, have gained dramatic efficiency over the same time period, according to the study by Conning Research & Consulting, titled "Expense Revolution: Is the Property-Casualty Industry Overdue?"
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