When it comes to extending sales technology to their agentspounding the pavement for business, insurers are careful not to push too hard. At the same time, they are working to meet producers demands for ease-of-business capabilities.
by Michael P. Voelker
Agents ask for everything and use nothing, says Cynthia Saccocia, senior analyst in the insurance practice at TowerGroup, summing up the frustration insurers have when it comes to providing technology tools to producers.
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