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As insurers extend more connectivity to their field staff, they are challenged with how to eliminate vulnerability and secure remote access from various devices and connection methods.By Michael P. Voelker

Field adjusters, sales staff and agents, traveling executives. The number of road warriors and home officers demanding access to corporate data and applications continues to ...

By Michael P. Voelker | Updated on January 31, 2004

Field adjusters, sales staff and agents, traveling executives. The number of road warriors and home officers demanding access to corporate data and applications continues to increase at many companies. Yet insurers actually are ahead of the curve in providing that access, according to Chris Kozup, analyst at META Group. We find insurance more advanced than other industries, he says.

Providing remote access is one thing; securing it is quite another. Security is only as good as the weakest link, says Randall Palm, director of IT at the Computing Technology Industry Association (CompTIA). And typically, the weakest link in remote access is not the security technology itself. Rather, it is the difficulty in controlling the hundreds or thousands of endpoints (the various devices by which users access corporate networks and information) IT departments could manage more easily if those devices always were behind the firewall.

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