This CIO also just happens to be head of claims.
In his 17 years at The Motorists Insurance Group in Columbus, Ohio, senior vice president and chief information officer David Kaufman has held many positions. Besides being responsible for information technology, he heads up the strategic planning function, serves as the privacy officer, manages data security and document services, and runs the claims division.
Claims? There are not manyif anyCIOs who also are responsible for claims. In reality, it makes a lot of sense, Kaufman explains. Strategically, our operations committee decided to implement an inclusive, paperless claims environment. Since I already was involved based on my strategic planning and IT responsibilities, it made sense to give me the claims function.
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