LEGACY SYSTEMSThe Technology Everyone Loves to Hate

Like many industry analysts, Jamie Bisker, TowerGroups director of research-insurance practice, has heard the gripes from carriers about legacy systems. Everybody complains about them, but nobody does anything about them, he says. I put this [research note] together to see if theres a common thread between the carriers we talk to and the vendors we talk to. The result of his study, 10 Things I Hate About Legacy Systems, was a confirmation there are fewer reasons to look at legacy systems as a way to move forward and more reasons to look at them as a drag on the business.

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